Arrival
A Volvo driver picks you up at the airport and at your hotel the following morning. You can just relax and enjoy a warm welcome at the Volvo Factory Delivery Center where your new custom-built car will be waiting for you.
Check-in
Once at the home of Volvo you are welcomed by our English-speaking staff. You will have time to relax after your long trip, and you can enjoy the exclusive state-of-the-art facilities.
Delivery
When the big moment comes your personal delivery specialist will assist you all the way. First a quick review of the necessary documentation. Then our specially trained staff will help you familiarize yourself with all the exciting features of your new Volvo.
Lunch
For a first taste of Sweden, welcome to the Volvo Factory Delivery Center restaurant and our famous Swedish meatballs.
Factory tour
Visit the birthplace of your Volvo. Experience the care and quality that goes into creating your new car, we offer English-speaking tours of the factory or the Volvo Cars Brand Experience Center. The factory reserves the right to close for visits without prior notice, for instance during model changeovers and the summer vacation period.
Departure
In the afternoon you're on the road to new adventures. Why not experience more of Scandinavia with one of our tours?
A Volvo driver picks you up at the airport and at your hotel the following morning. You can just relax and enjoy a warm welcome at the Volvo Factory Delivery Center where your new custom-built car will be waiting for you.
Check-in
Once at the home of Volvo you are welcomed by our English-speaking staff. You will have time to relax after your long trip, and you can enjoy the exclusive state-of-the-art facilities.
Delivery
When the big moment comes your personal delivery specialist will assist you all the way. First a quick review of the necessary documentation. Then our specially trained staff will help you familiarize yourself with all the exciting features of your new Volvo.
Lunch
For a first taste of Sweden, welcome to the Volvo Factory Delivery Center restaurant and our famous Swedish meatballs.
Factory tour
Visit the birthplace of your Volvo. Experience the care and quality that goes into creating your new car, we offer English-speaking tours of the factory or the Volvo Cars Brand Experience Center. The factory reserves the right to close for visits without prior notice, for instance during model changeovers and the summer vacation period.
Departure
In the afternoon you're on the road to new adventures. Why not experience more of Scandinavia with one of our tours?
Please note: changes in the order of your day's program may
occur.
   Additional Information
Convenience is a fundamental part of our Overseas Delivery program. So, when it's time to take delivery of your new Volvo, you have the option of picking it up from the Gothenburg Factory Delivery Center or one of our other delivery centers located throughout Europe.
Free Delivery*
Pick up your new Volvo from the Factory Delivery Center in Gothenburg and delivery is free of charge.* Transportation to the delivery center is also provided free of charge, whether you are arriving from the airport, city center, the ferry terminal, or your hotel. Many of our customers recommend spending the first night at the hotel and take delivery the next day being fully rested.
*A $50 fee will be charged to cover a congestion charge for the city of Gothenburg. No fee for cars not plated or driven.
Other Delivery Centers
You can pick up your new Volvo from any one of our delivery centers throughout Europe, the charges can be found below.**
Delivery Center | USD | Delivery Center | USD |
Hague, The Netherlands | $980Â | Berlin, Germany | $1,140Â |
Helsinki, Finland | $1,230Â | Gothenburg, Sweden | Free* |
London, England | $950Â | Brussels, Belgium | $950 |
Stockholm, Sweden | $950Â | Geneva, Switzerland | $1,200Â Â |
Paris, France | $1,185Â | Vienna,Austria | $1,260 |
Berne, Switzerland (Diplomats only) | $1,200 | Madrid,  Spain | $1,305 |
Portugal, Lisbon | $1,080Â | Munich, Germany | $1,140 |
 |  Documents you will need to bring: | Documents Volvo will present to you: |
Tourists |
- Driver's License - Passport |
- Manufacturer's Certificate of Origin - Warranty Booklet - Registration and Insurance Documents - Volvo Home Shipment Program |
Expatriates |
- Driver's License - Passport |
- Manufacturer's Certificate of Origin - Warranty Booklet - Registration and Insurance Documents - Volvo Home Shipment Program |
Military Personnel |
- ID Card - Passport - Import/Export Certificate - Car Registration - License Plates (USAREUR) - Green Insurance Card/Insurance Policy |
- Manufacturer's Certificate of Origin - Warranty Booklet - Volvo Home Shipment Program |
 Diplomats |
- Driver's License - Passport |
- Manufacturer's Certificate of Origin - Warranty Booklet - Volvo Home Shipment Program |
Changing Pickup Dates
If your plans change, and you would like to pick up your car at a later date, you must contact your Volvo retailer. If you do not notify your Volvo retailer concerning delivery date changes, your car will not be ready for delivery in Europe. This will help avoid any unnecessary delays. You will find your pickup date on the order confirmation form you receive from the Overseas Delivery Office.
Please note:Â A power of attorney is not accepted when picking up an Overseas Delivery car at any of the delivery points.
**Charges are subject to change without notice.
Hours
- Monday 9:00 AM - 7:00 PM
- Tuesday 9:00 AM - 7:00 PM
- Wednesday 9:00 AM - 7:00 PM
- Thursday 9:00 AM - 7:00 PM
- Friday 9:00 AM - 7:00 PM
- Saturday 9:00 AM - 5:00 PM
- Sunday Closed
Location
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